Dažniausiai užduodami klausimai

Usually, after ordering the goods, we deliver the parcels to customers within 2-3 working days, but sometimes the delivery may take longer.

Available in 14 days. For more information, see Exchanges and returns .

It is possible if we have the product locally. Then you can pick it up at our office in Vilnius or we send it by bus. However, in such a case, I suggest you write us an e-mail. by mail pirk@elega.lt , then we will be able to discuss the details in detail, since we have to adapt to the schedules of the running buses, as well as working/non-working days, weekends, etc.

If, after clicking on the product, it is allowed to add it to the shopping cart, it means that we have the product on site.

All information about your order will reach the specified e-mail. by mail, so make sure your email the postal address is correct. After we send the product, you will be sent to your e-mail. you will receive a letter with a tracking number or a notification that the order is ready for collection. If you haven't received a single email (starting with the order confirmation), check the following e-mails. mail section as "Ads" or "Spam", the emails may have gone there

Orders ready for pickup can be picked up: I-IV (8am-4pm), V (8am-3pm).
Address: Žalgirio str. Room 131-211, 08217 Vilnius, LT